Privacy Policy for Studio 1 Ltd

Effective Date: 30/11/2024

At Studio 1 Ltd (referred to as "we", "us", or "our"), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and use our services.

1. Information We Collect

We may collect and process the following data:

• Personal Identification Information: Name, contact information (such as email address, phone number), and shipping address.
• Payment Information: Payment details required for processing purchases (e.g., credit card information).
• Usage Data: Information about how you interact with our website, such as pages visited, time spent on the site, and your IP address.
• Cookies: We use cookies to enhance your user experience. Please refer to our Cookie Policy below for more details on how we use cookies.

2. How We Use Your Information

We use the data we collect for the following purposes:

• To process your orders: We use your personal and payment information to complete transactions and deliver products to you.
• To improve our website: We analyse usage data to improve the performance, functionality, and content of our website.
• To communicate with you: To send you order confirmations, shipping updates, and other information related to your purchases or our services.
• For marketing purposes: With your consent, we may send promotional emails or newsletters about new products, special offers, or other updates that may interest you.

3. Legal Basis for Processing Your Information

We process your personal data based on the following legal grounds:

• Contractual necessity: We need your information to fulfil contracts and process orders.
• Consent: Where required, we will seek your consent to collect and use certain personal data.
• Legitimate interests: We process personal data to improve our services, communicate with customers, and manage our business operations.
• Compliance with legal obligations: We may need to process personal data to comply with legal requirements.

4. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information with the following:

• Third-party service providers: We may share your data with trusted partners who assist us in processing payments, delivering products, or providing customer support. These third parties are required to handle your data in compliance with applicable laws.
• Legal obligations: We may disclose your information if required to do so by law or in response to valid legal requests from public authorities.

5. How We Protect Your Data

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and regular security audits. However, please be aware that no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Data Protection Rights

As a resident of the UK or EU, you have the following rights regarding your personal data:

• Right of access: You can request a copy of the personal data we hold about you.
• Right to rectification: You can request corrections to any inaccurate or incomplete data.
• Right to erasure: You can ask us to delete your data under certain circumstances (e.g., if the data is no longer necessary for the purposes for which it was collected).
• Right to restriction of processing: You can request that we limit the processing of your data under certain conditions.
• Right to data portability: You can request that we transfer your data to another service provider.
• Right to object: You can object to our processing of your data, including for marketing purposes.

7. International Transfers of Data

Your personal data may be transferred to, and processed in, countries outside the UK and the European Economic Area (EEA) where our third-party service providers are located. When we transfer your data internationally, we ensure that appropriate safeguards are in place to protect your data in compliance with the GDPR.

8. Retention of Data

We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period will vary depending on the nature of the data and our business needs.

9. Cookies and Tracking Technologies

Our website uses cookies to enhance your user experience. Cookies are small text files stored on your device that help us improve your browsing experience. You can manage your cookie preferences through your browser settings. Please refer to our Cookie Policy below for more detailed information on our use of cookies.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting an updated version on our website. Please review this policy periodically.

Cookie Policy for Studio 1 Ltd

Effective Date: 30/11/2024

This Cookie Policy explains how Studio 1 Ltd ("we", "us", or "our") uses cookies and similar technologies to recognise you when you visit one of our websites (the "Website"), ManfrottoSpares, GitzoSpares, RycoteSpares, Avenger-Grip-Spares, and AquatechSpares. It explains what these technologies are, why we use them, and how you can manage them.

1. What are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, smartphone, etc.) when you visit a website. Cookies allow the website to remember your actions and preferences (such as login details, language preferences, or display settings) over a period of time, so you don't have to re-enter them each time you return.

2. Why Do We Use Cookies?

We use cookies for several reasons:

• To enhance your user experience: Cookies help us understand how you interact with our website, allowing us to offer you a more personalised experience.
• To analyse website usage: We use cookies to gather data about how visitors use our website, which helps us improve functionality and performance.
• To enable essential features: Some cookies are necessary for the website to function properly, such as for processing transactions and remembering items in your shopping cart.
• For marketing and advertising: We may use cookies to serve personalised advertisements to you across various platforms based on your browsing activity.

3. Types of Cookies We Use

We use the following types of cookies:

• Essential Cookies: These cookies are required for the operation of the website and cannot be turned off in our systems. These include cookies that enable you to log into secure areas of the website, make purchases, or use other features.
• Performance Cookies: These cookies help us analyse how visitors use the website, which pages they visit, and how often. They provide anonymous data and allow us to improve the performance of the site.
• Functional Cookies: These cookies allow the website to remember choices you make (such as your language preferences or location) to provide enhanced, more personalized features.
• Targeting or Advertising Cookies: These cookies are used to track your browsing habits across websites. They allow us to deliver ads that are more relevant to you and your interests.

4. Third-Party Cookies

We may allow third-party services to set cookies on your device to help us understand how the website is being used or to serve you targeted advertisements. These cookies are set by third-party providers, and their usage is subject to the third party’s own privacy policies. These may include:

• Google Analytics
• Facebook, Instagram, or other advertising networks

5. Managing Cookies

You have the right to accept or refuse cookies. You can set your browser to refuse cookies or to alert you when cookies are being sent. However, if you choose to refuse cookies, you may not be able to use some or all of the features on our website.

• How to disable cookies: Most web browsers allow you to control cookies through their settings preferences. You can configure your browser to reject cookies or to notify you when a cookie is being set. For more information on how to change your browser settings, you can visit the help pages of your browser or check these external resources:
  • Google Chrome Cookie Settings
  • Mozilla Firefox Cookie Settings
  • Microsoft Edge Cookie Settings

6. Consent to Cookies

By using our website, you consent to the use of cookies as described in this Cookie Policy. You can withdraw your consent at any time by adjusting your cookie settings or by contacting us directly.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the way we use cookies or for other operational, legal, or regulatory reasons. We will post any changes on this page with an updated "Effective Date."

8. Contact Us

If you have any questions or concerns about our Privacy or Cookies policy or how we handle your data, please contact us:

Email: [email protected]
Address: Studio 1 Ltd, Building 105, Dunsfold Park, Canada Avenue, Cranleigh, Surrey, GU6 8TB, United Kingdom